CIP continuous improvement process

An ongoing process to improve the quality of products, processes and services in all areas of operations. Optimization is achieved through many small adjustments and is the responsibility of every single member of staff. It requires constant analysis of processes and suggestions for new solutions which are developed into new concepts. The objective is to increase quality, productivity, job and client satisfaction and operative efficiency.

This glossary is provided by Dussmann Service, the largest multi-service provider worldwide. Dussmann Service offers integrated facility management, technical management , catering (e.g. for hospitals, seniors' facilities, child care facilities, schools and universities), security and fire services, reception, cleaning services, vehicle valeting, commercial management and energy management for companies and organizations in both the business & industry and the social and care sectors.

Dussmann Service is represented across the world by its international subsidiaries. Inquiries can also be addressed to contact persons at headquarters in Berlin. Dussmann Service, like Kursana, Dussmann Office and Dussmann das KulturKaufhaus is a division of the Dussmann Group.